Support Center
Welcome to the WellBee Help & Support Center. Here you can learn about our company philosophy, sign up for our email list, and find help with any issues you may be experiencing in the WellBee app.
About WellBee
Hi there, this is Shea Brewer from WellBee. I am a father to 3 lovely children (most of the time) with a dog, some hamsters and a parrot to boot. Looking after such a large family, whilst wholly rewarding, can also be a very challenging task, especially when health comes into the equation.
This is where WellBee came into Bee-ing. WellBee is a passion project of mine that was born of the need to manage the health and wellness of my whole family in the unfortunate but unavoidable instances that sickness and injury take a firm hold.
As a father to young children I also believe that privacy is of the utmost importance and this belief forms the very foundations of WellBee. The content that you create in this app is, or may contain, highly sensitive and personal information about you and your loved ones. As such, this information is for your eyes only.
The goal with WellBee is simple: keep important health information structured, accessible, and easy to understand whenever you need it, with privacy at the forefront.
Help & Support
If you need assistance, want to report a bug, or have feedback, you can reach support using one of the methods below.
| Email Address | When to Use |
|---|---|
| helpdesk@well-bee.co.uk | Support requests, bug reports, account questions |
| feedback@well-bee.co.uk | Provide any positive or negative feedback about the app |
When Contacting Support
Please include:
- App version
- Device model
- iOS version
- Description of the issue
- Screenshots if applicable
Response Time
Most enquiries receive a response within 1–2 business days.